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Standard job listing
Title of job: Member Services Bilingual - Spanish
Job Location: Southfield, Michigan, 48075
Job Type: Contract
Price Range:
Negotiable, Depending on experience
Start Date:
ASAP
End Date:
Not a pressing concern
Categories:
# Section Category Subcategory
#1 Business Administrative / Clerical Customer Service
Qualifications:
2yrs in call center

Other desired skills:
Member Services Bilingual - Spanish
Job/Project Details: Position Description: Key responsibilities include: ** Bilingual - Spanish. Performs outbound - outreach calls to members to educate them about their benefits and how to receive care. Assists with primary care provider (PCP) and/or specialist selection and securing routine and preventive appointments. Promotes special programs and/or preventive health initiatives. Attends community outreach events. Supports or participates(corporate mascot). Facilitates written communication and follow up. Adheres to strict HIPAA practice and policy relating to member confidentiality as required by law. Performs other duties as requireddf-jb

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