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Standard job listing
Title of job: Customer Service Representative - 2 Open Positions In West Mifflin
Job Location: West Mifflin, Pennsylvania, 15122
Job Type: Contract to Hire
Price Range:
Negotiable, Depending on experience
Start Date:
ASAP
End Date:
Not a pressing concern
Categories:
# Section Category Subcategory
#1 Technical Information Systems Help Desk / Technical Support
Qualifications:
CSR, Call Center

Other desired skills:
CSR, Call Center
Job/Project Details: Customer Service Representative (2 Open Positions) REQUIREMENTS: 1+ year experience in a customer service Call center environment Proficient in Microsoft Word, Excel, and Outlook EXTREMELY reliable Attendance and tardiness CANNOT HAVE BEEN AN ISSUE IN PREVIOUS EMPLOYMENT Able to read a map Detail oriented Willing and comfortable to work in a very structured environment Accurate note taking ability Organized Able to sit 8 hours a day in a call center environment Good written and verbal communication skills Excellent listening skills Willing to work overtime and/or weekends as needed DUTIES: Answer 40 - 100+ calls per day in a call center environment (Average call is 5 minutes and 20 seconds) Take accurate notes regarding information being relayed over the phone Reading a map for marking purposes Any additional duties as needed West Mifflin Temporary to Permanent $11.05 per hour 9:30 a.m. to 6:00 p.m. with shift rotates working weekends and has different days off during the rotation AND 6:30 a.m. to 3:00 p.m. with shift rotates working weekends and has different days off during the rotation EXTREMELY IMPORTANT: 5 Week One on One Training Program Structured environment Safety and Accuracy environment Once Full Time, Permanent Employee: 1-week vacation after one year 2 weeks vacation after two years 3 weeks vacation after 5 years 4 weeks vacation after 10 years 6-month probation period once a full time, permanent employee PPO 401K STD-LTD Prescription Plan df-jb

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