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| Title of job: |
Collector for Manufacturing Industry - |
| Job Location: |
Rancho Cucamonga, California, 91730 |
| Job Type: |
Contract to Hire
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| Price Range: |
| Negotiable, Depending on experience |
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| Start Date: |
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| End Date: |
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| #1 |
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Technical |
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Telecommunications |
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Hardware |
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| Qualifications: |
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| Job/Project Details: |
Collector Position Monitor and manage past due customer accounts: - Follow up on promised payments. - Monitor and assist with identified disputes and payment exceptions. - Partner with the Credit Department to monitor and determine credit risk customers. - Investigate and resolve short payments, deductions and applied payments. - Write off short payments that are deemed collectible, up to established tolerance levels. - Document all customer contacts and correspondence. - Create credit and/or debit memos as directed by Mosaic. Staff. Partner with the AR Team Lead and MSSC team to ensure compliance with SOX controls, Partner with Credit and AP to issue refunds to customers due to over payments. Promote automated payment methods. Collaborate with appropriate contacts to implement payment option. Mosaic is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Required Education, Experience, Skills: Associates Degree is required. Bachelor's Degree is preferred. 3-5 years of soft collection experience. Problem solving and analysis skills. Strong communication and teamwork skills. Attention to detail. Strong Microsoft Office skills (word, excel, etc.). Experience with SAP a plus. df-jb |
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